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What Our Customers are Saying
'InTouch computerized receipting is awesome! I work in the district business office/accounting and use the features of InTouch all the time and don’t even receipt revenue! Locating a student for an NSF or refund and being able to obtain the correct parent address; running reports by revenue code; and, of course, running the deposit summary reports from my workstation daily. This has completely eliminated sending reports back and forth through district mail. Since I have the ability to run the reports myself I no longer have to call our bookkeepers for clarification, I can usually obtain the information I require by looking up the detail in InTouch.
A student history is available anytime a parent requests the information. A single check can be split between different district funds. Lists are available for field trips, sales, fines, sports, accounts, etc. The district bookkeepers are also athletic secretaries, no additional help has been required. No more hand receipting or making lists by hand, a miracle!
Eleven years ago I contacted HD Baker with a request for a receipting system that could be used by bookkeepers that would eliminate the need for them to maintain a student card file and keep track of revenue. An HD Baker product was being used in a HS student store at the time, at the advisor’s suggestion I contacted HD Baker and the rest is history!! InTouch, a windows system, was installed as soon as it became available. One of the biggest advantages of a computerized receipting system is that money collection has been completely centralized and removed from the teaching staff.'
- Sharon Schmidt
, Internal Controls Monitor, Central Kitsap School District, Silverdale, WA
Six secondary schools using InTouch with Fiscal Load Interface
'The project came off without any hitches and everyone I’ve spoken to seems very happy with the new system. Steve and you are a pleasure to work with.
Finally, the whole thing came off with little impact to my department.
'
- Tristan Bequest
, Network Manager, University Place School District
Eight schools and District Office Receipting (9) Program/Install/trained and had the District up and running in two weeks after the crash of another vendor’s software!
'I can’t say enough good things about this program. Easy to learn, easy to use, fast and accurate!! All information at your fingertips!! On 8/29 we did $7200.95 in ASB in four hours, on 8/30, $11,629.47 and on 8/31, $7,733.50 and not one penny off!! Deposits are quick and easy and to do and 99.9% of the time my money is exact. If it’s not exact, it’s pretty easy to track down and correct your mistake. That is with one terminal. If your school is bigger, you might have 2 or more terminals registering students. At any time I can call up their history, take care of fines left over from last year, print a list of paid sports fees for any of the coaches, and print a list of who’s paid to order their spirit packs and soccer jackets. Anything you want to keep track of that students do, you can track on (InTouch). This program is fantastic when you have a parent standing in front of you swearing that they already paid for such and such. I can call up the student’s history and tell the parent the date, amount and category of exactly that they purchased…….. It’s so nice to have all this documentation to follow the money trail. The auditors love this program!!'
- Debbie Bair
, HS Bookkeeper, Methow Valley School District
Five sites using Intouch. Note: This was a letter from forwarded to us from one HS bookkeeper telling another bookkeeper at another school district about InTouch and how it had helped her.
'We’ve been with HDBaker now for 7 or 8 years, and if I told our money collectors out at the schools that we were going back to hand receipting, they would all revolt.
The new Intouch system is a
powerful tool
for them to
process receipts faster and also have information they need at their fingertips
by running reports.
We also use Intouch for our entire district’s fines and nsfs.
The greatest benefit for me at the district office is the ability to upload our revenue data directly from the Intouch receipting system to our district financial system, which has saved a lot of input time and cut down on errors.
I’ve enjoyed the relationship that I have developed with their entire organization.'
- Garland Hanson
, Grants/Revenue Accountant, Bethel School District
Twenty-Five schools using InTouch Receipting with Fiscal Upload Interface
'As a third party project coordinator for the Evergreen School District I have managed the HD Baker point of sale system (Superstore) at 10 sites with 15 registers and
accounting upload of detailed data to our general ledger for over 5 years
. The product and support have not failed us even when power issues have suddenly brought the system down or when the systems were temporarily moved for special events. HD Baker has provided both phone and on site support and
worked with our information technology department to meet our needs around our infrastructure
. We are currently in the process of converting to the new InTouch system where we
will expect to enhance the site processes and operations with the same standard of service we’ve come to know over the last five years
.'
- Jim Wageman
, Technology Dept., Evergreen School District
Moving 33 schools to InTouch 2006, currently have 10 schools on our legecy Superstore receipting system which they have used for the past five years.
'My first realization of just how much more efficient the Intouch system is was at our Wolf Pack Days in August. Each year our school schedules 2 days where students can come in to pick up schedules, have pictures taken and pay fees and fines. In past years I was working until 11:30 p.m. or 12:00 a.m.. This year I was balanced out after a $25,000.00 day at 8:30 p.m.. I wondered why the time difference, so I paid attention on the second day of Wolf Pack Days and found out that each transaction take approximately 1/2 the time to process. Once again I was finished and out by 9:00 p.m. on day 2 of Wolf Pack Days. I am also amazed at how I get the students through long lines. It used to take me to 3:30 p.m. or 4 p.m. to get the dance tickets sold on the last day of ticket sales, now with my new system I’m done and closing at my normal 3:00 p.m. shut down time. I have enjoyed using the system and would recommend it to any potential InTouch system purchaser.'
- Janet A. Peterson
, Bookkeeper/Secretary, Sequim High School, Sequim School District
A High School Bookkeeper upgrading from SuperStore to InTouch
'Issaquah School District has been using HD Baker products for 10 years ~ first with Super Store and then with the Windows based "In Touch" software. In Touch has been easy to learn and my ASB/GF Secretaries are very happy with the product, the reports, the fine module, and the touch screen. This is also a great system to monitor good internal controls for cash receipting.
I want the receipting lines to run smoothly and quickly, especially during the week of registration, and In Touch allows this to happen; parents write one check and the program "deposits" the revenue into the general fund and ASB accounts. I have been uploading receipts from 14 schools, the Administration building, and the Transportation Dept for many years and it is a very easy operation into the Skyward WESPac fiscal system of which Issaquah was the Beta site.
I troubleshoot most of the software issues with In Touch in our district, but the HD Baker staff has been very responsive when we have had a problem. We have been a part of "user" group meetings over the years and Arnold and his team are continually working to make a great product even better as we expand to use the Student Store and Athletic/Activities modules.'
- Sharon Suver-Jones
, District Accountant, Issaquah School District #411
The WESPac Fiscal Interface (Skyward) - now uploading 16 sites into their GL
'Just a quick note. I am changing out my files from 05/06 to 06/07 and the file I have for HD Baker is empty! This means I had no issues with your company or the system this year which were not resolved to my satisfaction. Thank you for your high quality service. From the employee who answers the phone to the employees who problem solve I have been treated with respect and kindness this past year. It has been a pleasure to work with such fine professionals. I look forward to working with them in the future. Have a great summer – take some time to smell the roses, I plan to!'
- Deb Clabaugh
, BGHS ASB Office, Battleground School District
'Just wanted to let you know how pleased I am with the In-Touch system at the District office so far. Today I was able to pull a summary report for all locations by account code, split by fund. This is EXACTLY what I was hoping to be able to do with this system. This will save us the time we have been spending entering data into a spreadsheet, keeping it balanced, reconciling it to the bank statement, etc. We can now just pull that report for all locations on the last day of each month. We will no longer need to enter each individual receipt for funds accepted here at the District office. We are all very excited about the capabilities we have not even tapped into yet.'
- Freida Ellison
, Accounting Supervisor, Snoqualmie Valley School District No. 410
'Folks are up and running and very pleased with the time savings! Yahoo!"'
- Gayla Genner
, Financial Systems Analyst, Everett Public Schools - 18,599 students as of 2006. Everett is the fourth largest district in Washington.
A newly installed large district happy with the time savings
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